This Privacy Policy explains how EdgeX Technologies collects, uses, shares, and protects information gathered through our website, and how we use cookies. It applies to www.edgextech.com.
Personal Information
General
You can browse the EdgeX website without telling us who you are or sharing any personal details. There are times, though, when we may need some information from you.
You might choose to give us your name and contact details, for example to get in touch with us, ask about a service, request a proposal or Bill of Quantities, or do business with us as a supplier or partner. Before we collect anything from you on this website, we try to make clear how it will be used. If you let us know you don’t want us contacting you beyond handling your original request, we’ll respect that.
Website visits
We may collect information about how you use our website, including data your browser sends us automatically, which pages you view, how long you spend on them, and other actions you take while browsing.
Marketing
Most of what we know about you comes directly from your own interactions with us. Occasionally we may also receive information about you from other sources, such as list vendors, but only where they’ve obtained that information lawfully and have the right to share it with us.
We may use the personal information you’ve given us, or that we’ve collected this way, to keep you informed about EdgeX events, products, services, and solutions.
Registration
If you sign up for an event, whether in person or virtual, we may ask for your name and business contact details so we can process your registration. We may also gather related information during the event itself, such as which sessions you attended or your survey responses. Events may be recorded or photographed, and we reserve the right to use that material for promotional purposes. If you hand us a business card or share your contact details another way, we may use that to follow up or improve how we work with you. Again, if you’d rather we didn’t, just let us know.
Recruitment
When you apply for a job or send us an enquiry about working at EdgeX, you’ll typically share things like your name, email address, and CV. We use this to respond to you and to consider you for relevant roles.
Information Security and Quality
We take reasonable technical and organizational steps to keep your personal information secure, accurate, and up to date, including encryption where appropriate. If your information is inaccurate, let us know and we’ll correct it as quickly as we can. Just contact us with the details of what needs fixing.
Online Advertising
We sometimes work with third parties to deliver ads and other online content. These partners may collect aggregated information to help us understand which offers and formats are actually useful to visitors. This information isn’t tied back to any individual.
Children’s Data
Our website is built for businesses, government entities, and IT professionals. It isn’t intended for children, and we don’t knowingly collect information from them. We aim to handle data in line with UAE requirements, including Federal Decree-Law No. 45 of 2021 on the Protection of Personal Data.
Privacy and Data Protection Support
Since data protection and cybersecurity are part of what EdgeX does for clients, we hold ourselves to the same standards for information collected through this website, including access controls, encryption, and general security hardening.
Protection of Rights and Property
We may share personal information if we reasonably believe it’s necessary to protect EdgeX’s rights or property, or those of our partners, customers, or others. We may also disclose information where the law requires it, or in response to a court order or other legal process.
Retention
We keep personal information only as long as we need it for the purpose it was collected, or as required by law, for resolving disputes, or for enforcing our agreements.
Your Rights
Depending on applicable law, including the UAE PDPL, you may be able to ask us to give you access to your personal information, correct it, delete it, or limit how we use it, or request a copy in a portable format. If you’d like to do any of this, reach out using the contact details below.
Cookies and Other Technologies
We collect some anonymous information about how people use our website, mainly to help us improve it. This might include which domains visitors come from or how they move through the site, all in a form that can’t be tied to an individual. If we happen to collect personal information from you during an enquiry, we may also pull anonymous, aggregated insights from that interaction, but this is only ever looked at in aggregate, never at the individual level.
Cookies are one of the main ways we gather this anonymous data. A cookie is a small piece of data a website sends to your browser, which your browser may then store. You can set your browser to warn you before accepting cookies, or to block them altogether, though some parts of the site may not work properly if you do.
We also use web beacons alongside cookies to understand how our pages are being used. If cookies are turned off, a web beacon can still register an anonymous visit, but it won’t be able to connect that visit to other anonymous cookie data.
Third-Party Links
Our website may link to other websites. We aren’t responsible for the privacy practices or content of those sites.
Changes to This Policy
This Policy is effective as of September 2026. We may update it from time to time as our practices or the law change, so it’s worth checking back occasionally.
Contact Us
Questions about this Policy, or want to exercise any of your data rights? Reach out:
EdgeX Technologies
Gulf Towers, Block A2, Office 104-A3, Oud Metha, Dubai, UAE
Phone: +971 52 711 0770
Email: info@edgextech.com